These Terms & Conditions ("Terms") govern your access to and use of Qallora Trends, a trend‑intelligence and content platform for aesthetic clinics ("Qallora", "the Service", "we", "us", "our"), operated by 030 GROUP®. By accessing the Service, requesting a report, or signing an order, you ("you", "the Client", "the Clinic") agree to these Terms.
01 Acceptance of terms
By creating an account, submitting a request (including a request for a free first report), or otherwise using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and any order form or statement of work referencing them. If you are entering into these Terms on behalf of a clinic or organisation, you represent that you are authorised to bind that entity.
If you do not agree to these Terms, do not use the Service.
02 Nature of the service
Qallora provides trend intelligence, opportunity scoring, treatment mapping, campaign drafting, and optional content production for aesthetic clinics. Outputs, including opportunity cards, demand scores, recommended treatments, campaign copy, and compliance notes, are informational and advisory only. They are produced using models and publicly available signals and are intended to assist your own commercial and clinical judgement, not replace it.
You are solely responsible for any decision you make, action you take, content you publish, or treatment you offer or perform in connection with the Service.
03 No medical or professional advice
Qallora is not a medical provider, law firm, regulatory authority, marketing agency of record, or financial adviser. Nothing produced by the Service constitutes medical, clinical, legal, regulatory, tax, or financial advice.
- Treatment suggestions describe commercial demand patterns, not clinical recommendations for any individual patient.
- All clinical decisions must be made by appropriately licensed medical professionals exercising independent judgement.
- Compliance notes are informational aids and do not constitute a legal opinion or regulatory clearance.
04 Regulatory & advertising compliance
Healthcare and aesthetic advertising is regulated, including, in the UAE, by the Dubai Health Authority (DHA) and other competent authorities. Qallora's "DHA‑aware" guardrails and risk flags are assistive tools that may help you identify potential issues; they are not a guarantee of compliance and do not constitute approval by any authority.
You remain solely responsible for ensuring that any content, claim, campaign, or treatment you publish or deliver complies with all applicable laws, regulations, licensing requirements, and platform policies in every market in which you operate. You are responsible for obtaining any required medical‑director sign‑off, permits, or regulatory approvals before publishing.
05 No guarantee of results
Qallora reports on influence and attribution; it does not promise outcomes. We make no representation or warranty that use of the Service will result in any particular number of impressions, enquiries, direct messages, consultations, bookings, revenue, or return on investment.
Any figures describing reach, demand, conversions, or revenue influence, wherever they appear in the Service or our marketing, are estimates, models, or illustrative samples and should not be relied upon as a forecast or promise of your results.
06 Data, sources & illustrative figures
Trend and demand signals are derived from third‑party and publicly available sources that we do not control and cannot guarantee. Data may be incomplete, delayed, inaccurate, or change without notice. Sample dashboards, scores, and campaign metrics shown in the Service or on our website are illustrative and do not represent your clinic's actual data unless explicitly labelled as such.
07 Content production & approvals
Where you commission content (reels, localisation, articles, ad packs), drafts are provided for your review. No asset should be published until you have reviewed it and obtained your own medical‑director and compliance approval. Approving or publishing an asset confirms that you accept responsibility for its content and compliance. Production timelines and price ranges are indicative and confirmed per order.
08 Acceptable use
You agree not to:
- use the Service for unlawful, misleading, or harmful purposes, or to make prohibited or unsubstantiated medical claims;
- publish content generated via the Service without appropriate review and approval;
- resell, sublicense, scrape, reverse‑engineer, or copy the Service or its outputs except as permitted in writing;
- misrepresent the source, accuracy, or regulatory status of any output.
09 Intellectual property
The Service, its software, models, design, and brand (including the Qallora Trends and 030 GROUP® marks) are owned by us or our licensors. Subject to payment and these Terms, you receive a limited, non‑exclusive, non‑transferable licence to use deliverables produced for your clinic for your own lawful marketing. You retain ownership of materials you supply to us and grant us a licence to use them to provide the Service.
10 Fees & billing
Subscription and production fees are set out in your selected plan or order form and are quoted in AED unless stated otherwise. Unless required by law or expressly agreed, fees are non‑refundable. Free offers (including the first intelligence report) are provided "as is", limited to one per clinic, and may be withdrawn or changed at any time.
11 Disclaimer of warranties
The service and all outputs are provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory.
To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, accuracy, non‑infringement, and any warranty arising from course of dealing or usage. We do not warrant that the Service will be uninterrupted, error‑free, secure, or that any data, score, recommendation, or compliance flag is accurate, complete, or current. You use the Service and act on its outputs at your own risk and discretion.
12 Limitation of liability
To the maximum extent permitted by law, 030 group, Qallora, and our affiliates, officers, employees, and suppliers are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages.
This includes, without limitation, any loss of profits, revenue, bookings, goodwill, data, or business opportunity; any regulatory fine, penalty, or enforcement action; any patient, advertising, or reputational claim; or any damage arising from your publication of content or delivery of treatment, even if we have been advised of the possibility of such damages, and regardless of the theory of liability.
We are not responsible for decisions you make, content you publish, claims you assert, treatments you provide, or your compliance with any law or regulation. Our total aggregate liability for all claims relating to the Service in any twelve‑month period shall not exceed the fees you actually paid to us for the Service during that period. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you; in that case our liability is limited to the smallest amount permitted by law.
13 Indemnification
You agree to defend, indemnify, and hold harmless 030 GROUP®, Qallora, and our affiliates from any claim, liability, loss, damage, fine, or expense (including reasonable legal fees) arising out of or related to: (a) content you publish or treatments you provide; (b) your breach of these Terms; (c) your violation of any law, regulation, or third‑party right; or (d) your reliance on any output of the Service.
14 Confidentiality & data
Each party will protect the other's confidential information and use it only to perform under these Terms. We process personal and clinic data in accordance with our Privacy Notice and applicable data‑protection law. You are responsible for ensuring you have the rights and consents necessary for any data or materials you provide to us.
15 Term & termination
These Terms apply while you use the Service. Either party may terminate a subscription in accordance with the order form. We may suspend or terminate access immediately if you breach these Terms or use the Service unlawfully. Clauses that by their nature should survive, including intellectual property, disclaimers, limitation of liability, and indemnification, survive termination.
16 Changes to these terms
We may update these Terms from time to time. Material changes will be notified through the Service or by email and take effect on the stated effective date. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
17 Governing law & jurisdiction
These Terms are governed by the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates. The courts of Dubai (or, where applicable, the DIFC Courts) have exclusive jurisdiction over any dispute, subject to any mandatory consumer protections that apply to you.
18 Contact
Questions about these Terms? Contact us at Qallora@030.group or hello@030.group, 030 GROUP®, Media City, Dubai, United Arab Emirates.